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Help Center

How to update your personal information


 

This will help you update the settings on a personal account. If you wish to update your operator or account settings click here.

 

How to get to Settings

  1. Make sure you are in your personal account by clicking the photo in the top right corner and clicking on you.

  2. There is a menu on the left side of the screen, from there you can click Settings.

 

Index

 

How to change your Name

  1. Click on the pencil icon to the right of the box marked Full Name.

  2. Once you've typed in your correct name, click on the check mark to save.

 

How to change your Email

  1. Click on the pencil icon to the right of the box marked Email Address.

  2. Once you've typed in your correct email, click on the check mark to save.

 

How to change your Time zone

  1. Click on the pencil icon to the right of the box marked Timezone.

  2. There is a dropdown of all the different Time zones, choose the one that best fits with your time.

  3. Click on the check mark to save.

 

How to change your Phone Number

  1. Click on the pencil icon to the right of the box marked Mobile Phone.

  2. Once you've typed in your correct phone number, click on the check mark to save.

  3. You will be asked to provide the confirmation code that was sent to your phone.

  4. Click on the check mark to save.

 

How to change your Title

  1. Click on the pencil icon to the right of the box marked Title.

  2. Once you've typed in your correct title, click on the check mark to save.

 

How to change your About Me

  1. Click on the pencil icon to the right of the box marked About Me.

  2. Once you've typed in your preferred about, click on the check mark to save.

 

How to change your Photo

  1. Click on the pencil icon that appears when you hover over your current photo.

  2. If you like the photo that you currently have, you can edit it with the zoom and rotate buttons and by moving the photo around to change the crop.

  3. You can also choose to delete your photo by clicking on the bottom left Delete button.

  4. To change your photo, click on the Change button at the bottom right.

  5. Once you're happy with your photo, click on the Save button at the bottom right of the screen.

 

How to change your Password

  1. Scroll down and click on Security to open up the security drop down.

  2. You can click the Change Password button to change your password.

  3. You will have to enter in a confirmation code that will be sent to the phone number we have on file.

  4. Enter in your NEW password (you will need to enter it twice) and click Submit to save your new password.

 

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